A quick read with a big impact.
Utilizing an outsourced help desk partner is a great way for a company to streamline its..
Scalability and being flexible to change are some of the most important benefits that an..
There are many ways an outsourced help desk partner can make an organization more efficient..
Did you know that 75% of hospitals are outsourcing IT functions? (Source: Medsphere) One of..
As organizations try to find more efficient ways to reduce their IT department budgets, the..
Having an internal help desk team is a great way for an organization to streamline its..
Key Performance Indicators (KPIs) are the most important measurable outcomes that not only..
As we enter into a new year, it's important to understand the help desk challenges that could..
This is part two of our 2-part series on the 10 key criteria to consider when selecting the..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
Global Help Desk Services, Inc. - © Copyright 2021 | All rights reserved.