Global Help Desk Services Blog

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Global Help Desk Services Named a Top Workplace for 2019

Global Help Desk Services Named a Top Workplace for 2019

We're excited to announce that we've been recognized as a Top Workplace for 2019 by The..
Company News
GHDSI Growing Operations with Opening of New Building

GHDSI Growing Operations with Opening of New Building

We're excited to announce that we have recently moved to a brand new building in Rocky Hill,..
Company News
3 Ways to Reduce IT Costs at Your Organization

3 Ways to Reduce IT Costs at Your Organization

As organizations find ways to "tighten up" their department budgets, the good news is that..
Help Desk Support
10 Advantages of Hiring an Outsourced Help Desk Partner (Part 2)

10 Advantages of Hiring an Outsourced Help Desk Partner (Part 2)

This is part two of our 2-part series on the 10 advantages of hiring an outsourced help desk..
Help Desk Support
10 Advantages of Hiring an Outsourced Help Desk Partner (Part 1)

10 Advantages of Hiring an Outsourced Help Desk Partner (Part 1)

This is part one of our 2-part series on the 10 advantages of hiring an outsourced help desk..
Help Desk Support
4 Ways to Optimize Your Enterprise Help Desk

4 Ways to Optimize Your Enterprise Help Desk

As enterprise organizations grow in scale and size, so do requests for their internal help..
Improving Help Desk Performance
4 Questions to Determine Your Help Desk Outsourcing Needs

4 Questions to Determine Your Help Desk Outsourcing Needs

There is significant value in hiring an outside team of help desk experts when you're looking..
Help Desk Support
3 Ways to Maximize Help Desk ROI at Your Organization

3 Ways to Maximize Help Desk ROI at Your Organization

Today's IT leaders spend a significant amount of time trying to prove the value of their..
Help Desk Support Help Desk ROI
4 Ways to Help Your Support Team Embrace Organizational Change

4 Ways to Help Your Support Team Embrace Organizational Change

Change has always been a constant within organizations. However, in order to be successful,..
Help Desk Support
5 Characteristics of Great Help Desk Outsourcing Teams

5 Characteristics of Great Help Desk Outsourcing Teams

Many enterprise organizations hire outsourced help desk teamsto save time, money, and improve..

Help Desk Support
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Customer Testimonials

"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."

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Help Desk Outsourcing

Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.

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