A quick read with a big impact.
To stay competitive in today's rapidly changing business climates, companies of all sizes are..
A message from Global Help Desk Services, Inc.’s President, Steve Wetherell
Key Performance Indicators (KPIs) are the most important measurable outcomes that not only..
This is part four of our multi-part series featuring some of our help desk success stories..
During these times when COVID-19 has forced organizations to find ways to reduce their..
Help desk outsourcing has become a popular solution among enterprise organizations because..
This is part three of our multi-part series featuring some of our help desk success stories..
Utilizing an outsourced help desk partner is a great way for a company to streamline its..
Scalability and being flexible to change are some of the most important benefits that an..
There are many ways an outsourced help desk partner can make an organization more efficient..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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