Help Desk
Learning Center

The one-stop shop that raises
your help desk game.

Let's Talk About Your Help Desk Needs

Give us a call today and let us help you identify your needs to build a help desk outsource solution that will delight your employees or customers and allow you to gain a competitive advantage in the marketplace.

Schedule a Consultation
The Underground Support Blog

The Underground Support Blog

Your source for insider Information from Help Desk Experts. Receive updates to your inbox daily, weekly, or monthly!

View Blog
eBooks & Guides

eBooks & Guides

Short, helpful eBooks and Guides we have written, that are like white papers, to educate you on help desk.

View Latest eBooks & Guides
Webinars

Webinars

Review and register for a webinar on interesting help desk topics.

Register for a Webinar
Success Stories

Success Stories

Take a closer look at some examples of how we improved our client's help desk issues and overall environment.

Read Success Stories
Customer Testimonials

Customer Testimonials

Read what our customers are saying about their experience working with us.

View Testimonials
IT Cost of Support Calculator

IT Cost of Support Calculator

Get a clearer picture of all of the help desk costs that most impact your business.

Try the Calculator
Videos

Videos

Watch our latest videos that cover a wide range of help desk topics.

Watch Latest Videos
Checklists

Checklists

Get the 10 key criteria you should consider when selecting a help desk outsourcing partner.

Access Checklist

It’s Your Call

Are we a fit? Let’s discuss your help desk goals and challenges.

Schedule a consultation

Customer Testimonials

"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."

View the Latest Testimonials

Help Desk Outsourcing

Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.

top_work_2025_final_1

Resources

Pricing Tools

Are We a Fit

Our Approach

Schedule a Help Desk Consultation

CONTACT US

Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067

Toll Free: 1.800.770.1075
Local: 1.860.296.7230

Contact Us
» View Privacy Policy

Global Help Desk Services, Inc. - © Copyright 2021 | All rights reserved.

By Epic Digital.