Help Desk Resources

Here are some useful resources for your convenience. Come back often as we frequently update resources for your benefit.

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The Underground Support Blog

Your source for insider Information from Help Desk Experts. Receive updates to your inbox daily, weekly, or monthly!

View Blog


Short, helpful eBooks we have written, that are like white papers, to educate you on help desk.

View Latest eBooks


Review and register for a webinar on interesting
help desk topics.

Register for a Webinar

Success Stories

Take a closer look at some examples of how we improved our client's help desk issues and overall environment.

Read Success Stories 

Voice of the Customer

Read what our customers are saying about their
experience working with us.

View Testimonials
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Help Desk ROI Calculator

Get a clearer picture of all of the help desk costs that most impact your business.

Try the Calculator

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Watch our latest videos that cover a wide range of
help desk topics.

Watch Latest Videos

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Get the 10 key criteria you should consider when selecting a help desk outsourcing partner.

Access Checklist

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Help Desk Outsourcing Hub

Do you want to learn more about help desk outsourcing? Check out our help desk outsourcing content for enterprise organizations.

Visit the Hub