A quick read with a big impact.
“I think I’ve hit my limit.”
“I hate the stress of this job when things don’t go right,..
If you are considering outsourcing your IT help desk, or if you already enjoy outsourced..
There are dozens of IT help desk ticketing software applications on the market. Some are..
You’ve found the perfect help-desk employee, and you’re excited to have them join your..
"Can’t act, can’t sing, can dance a little.”
That’s what Burt Grady, head of the talent..
Your help desk faces enough challenges at the best of times. Whether it’s too many calls..
This is part four of our multi-part series featuring some of our help desk success stories..
This is part three of our multi-part series featuring some of our help desk success stories..
Scalability and being flexible to change are some of the most important benefits that an..
Did you know that 75% of hospitals are outsourcing IT functions? (Source: Medsphere) One of..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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