A quick read with a big impact.
How do you provide IT help desk support to a state university system that consists of 11..
What’s the best way to improve the efficiency and effectiveness of your IT help desk?
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Hospital IT help desks are nothing to outsource lightly.
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Perhaps your IT help desk is in-house. Or, you might have outsourced part or all of your IT..
When the word “help” is in your team’s name…but your customers aren’t finding you all that..
If you are thinking of outsourcing your help desk, and if you are confused by some mixed..
“I think I’ve hit my limit.”
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"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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