A quick read with a big impact.
If you manage an IT help desk, you likely never stop thinking about call handling. And for..
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Hardware has its place. Software has its place. And policies and procedures have their place...
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If you are a retailer, you don’t just watch your pennies. You watch your tenths, or even..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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