See how GHDSi helped a global cosmetics company make a “night and day” difference in IT help desk hold times, handle times and customer satisfaction.
Read moreSee how GHDSi helped one of the largest furniture and design companies in the US free up internal IT team members from the time-intensive demands of staffing a help desk and streamline operations to focus on their continued growth.
Read moreDiscover how GHDSi worked with a pediatric hospital to increase their customer satisfaction rates while reducing costs and providing a significant return on investment.
Read moreLearn how GHDSi worked with a Fortune 100 financial services organization by quickly and thoroughly learning their current process and systems to provide guaranteed service levels while helping the team continue to scale.
Read moreSee the results that a teaching hospital was able to receive in their support center to increase responsiveness and improve customer service by working with GHDSi, including calls answered in less than 1 minute, 24 hours a day.
Read moreLearn how GHDSi helped a billion-dollar marine transportation firm upgrade their service desk operations and improve overall IT support to improve customer satisfaction and response times.
Read moreAre we a fit? Let’s discuss your help desk goals and challenges.
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075
Local: 1.860.296.7230
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By Epic Digital.