Help Desk
Success Stories
Other companies think you should
hire us. We even have it in writing.
You’re in Good Company
A Perfect-Match Help Desk for a Cosmetics Industry Legend
See how GHDSi helped a global cosmetics company make a “night and day” difference in IT help desk hold times, handle times and customer satisfaction.
Read moreDemanding the Best from Retail Help Desk Operations
See how GHDSi helped one of the largest furniture and design companies in the US free up internal IT team members from the time-intensive demands of staffing a help desk and streamline operations to focus on their continued growth.
Read moreImproving Efficiency in Healthcare Help Desk Operations
Discover how GHDSi worked with a pediatric hospital to increase their customer satisfaction rates while reducing costs and providing a significant return on investment.
Read moreWhen Flexibility Is Critical for Help Desk Support
Learn how GHDSi worked with a Fortune 100 financial services organization by quickly and thoroughly learning their current process and systems to provide guaranteed service levels while helping the team continue to scale.
Read moreShining a Spotlight on Healthcare Help Desk Solutions
See the results that a teaching hospital was able to receive in their support center to increase responsiveness and improve customer service by working with GHDSi, including calls answered in less than 1 minute, 24 hours a day.
Read moreTransportation Equipment and Logistics Firm Rebuilds Help Desk Services (and Reputation!)
Learn how GHDSi helped a billion-dollar marine transportation firm upgrade their service desk operations and improve overall IT support to improve customer satisfaction and response times.
Read moreIt’s Your Call
Are we a fit? Let’s discuss your help desk goals and challenges.
