A quick read with a big impact.
Key Performance Indicators (KPIs) are the most important measurable outcomes that not only..
As we enter into a new year, it's important to understand the help desk challenges that could..
This is part two of our 2-part series on the 10 key criteria to consider when selecting the..
Many enterprises outsource certain aspects of their businesses in order to save time, money,..
As enterprise organizations grow in scale and size, so do requests for their internal help..
We're excited to announce that we've been recognized as a Top Workplace for 2019 by The..
We're excited to announce that we have recently moved to a brand new building in Rocky Hill,..
As organizations find ways to "tighten up" their department budgets, the good news is that..
This is part two of our 2-part series on the 10 advantages of hiring an outsourced help desk..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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