A quick read with a big impact.
Handing over your customers to an outsourced help desk is bound to cause some trepidation...
If your organization uses software applications that you developed in-house, you had your..
If you are hunting for a help desk IT support company to help your organization, you have..
If you are thinking of outsourcing your help desk, and if you are confused by some mixed..
If you’re weighing whether to keep your IT help desk in-house or whether to outsource them..
To stay competitive in today's rapidly changing business climates, companies of all sizes are..
Key Performance Indicators (KPIs) are the most important measurable outcomes that not only..
This is part four of our multi-part series featuring some of our help desk success stories..
During these times when COVID-19 has forced organizations to find ways to reduce their..
Help desk outsourcing has become a popular solution among enterprise organizations because..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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