Global IT Partners
The following organizations go beyond the scope of support and provided outstanding services and tools that help maintain GHDSi's reputation for exceptional help desk customer care and outsourced help desk services.
Help Desk Institute (HDI) is the world's largest membership association for the service and support industry. Founded in 1989, HDI's mission is to lead and promote the customer service and technical support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for customer service and technical support professionals.
Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of
Cisco Webex combines real-time desktop sharing with phone conferencing so everyone sees the same thing while you talk. It's far more productive than emailing files and struggling to get everyone on the same page over the phone. And it can often eliminate the need for people.
TechExcel unifies the enterprise by bridging the gap between product development and service / support. This end-to-end environment empowers companies to optimize the relationship between these important organizations without sacrificing autonomy or business processes and provides a collaborative environment that significantly saves time and resources.
Over the last three decades, technology has transformed the way we work, play, and communicate. Today, we access information and people from around the world in an instant. Groundbreaking technologies have opened the door to innovations in every field of human endeavor, delivering new opportunity, convenience, and value to our lives. Since its founding in 1975, Microsoft has been a leader in this transformation.