--- title: Resources Learning Center | Enterprise Help Desk Outsourcing description: Resources Learning Center - learn more about outsourced help desk solution for enterprise image: https://www.ghdsi.com/hubfs/socialshare_learningcenter.png --- - [ Home ](https://www.ghdsi.com?hsLang=en-us) - [ Resources ](https://www.ghdsi.com/help-desk-resources?hsLang=en-us) - Help Desk Learning Center # Help Desk Learning Center ### The one-stop shop that raises your help desk game. ### Let's Talk About Your Help Desk Needs Give us a call today and let us help you identify your needs to build a help desk outsource solution that will delight your employees or customers and allow you to gain a competitive advantage in the marketplace. [ Schedule a Consultation ](https://www.ghdsi.com/contact-us-outsourced-help-desk-services?hsLang=en-us) ![The Underground Support Blog](https://www.ghdsi.com/hubfs/2020/learning-center/01.png) ### The Underground Support Blog Your source for insider Information from Help Desk Experts. Receive updates to your inbox daily, weekly, or monthly! [ View Blog ](https://blog.ghdsi.com?hsLang=en-us) ![eBooks & Guides](https://www.ghdsi.com/hubfs/2020/learning-center/02.png) ### eBooks & Guides Short, helpful eBooks and Guides we have written, that are like white papers, to educate you on help desk. [ View Latest eBooks & Guides ](https://www.ghdsi.com/help-desk-industry-ebooks?hsLang=en-us) ![Webinars](https://www.ghdsi.com/hubfs/2020/learning-center/03.png) ### Webinars Review and register for a webinar on interesting help desk topics. [ Register for a Webinar ](https://www.ghdsi.com/help-desk-industry-webinars?hsLang=en-us) ![Success Stories](https://www.ghdsi.com/hubfs/2020/learning-center/04.png) ### Success Stories Take a closer look at some examples of how we improved our client's help desk issues and overall environment. [ Read Success Stories ](https://www.ghdsi.com/help-desk-case-studies?hsLang=en-us) ![Customer Testimonials](https://www.ghdsi.com/hubfs/2020/learning-center/05.png) ### Customer Testimonials Read what our customers are saying about their experience working with us. [ View Testimonials ](https://www.ghdsi.com/help-desk-company-testimonials?hsLang=en-us) ![IT Cost of Support Calculator](https://www.ghdsi.com/hubfs/2020/learning-center/06.png) ### IT Cost of Support Calculator Get a clearer picture of all of the help desk costs that most impact your business. [ Try the Calculator ](https://www.ghdsi.com/it-support-cost-calculator?hsLang=en-us) ![Videos](https://www.ghdsi.com/hubfs/2020/learning-center/07.png) ### Videos Watch our latest videos that cover a wide range of help desk topics. [ Watch Latest Videos ](https://www.ghdsi.com/videos?hsLang=en-us) ![Checklists](https://www.ghdsi.com/hubfs/2020/learning-center/08.png) ### Checklists Get the 10 key criteria you should consider when selecting a help desk outsourcing partner. [ Access Checklist ](https://www.ghdsi.com/help-desk-partner-checklist?hsLang=en-us) ## It’s Your Call Are we a fit? Let’s discuss your help desk goals and challenges. [ Schedule a consultation ](https://www.ghdsi.com/contact-us-outsourced-help-desk-services?hsLang=en-us) #### Customer Testimonials "They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of." [ View the Latest Testimonials ](https://www.ghdsi.com/help-desk-company-testimonials?hsLang=en-us) #### [ Help Desk Outsourcing ](https://www.ghdsi.com/help-desk-outsourcing?hsLang=en-us) Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies. ![top_work_2025-6_final](https://www.ghdsi.com/hubfs/top_work_2025-6_final.png) #### [ Resources ](https://www.ghdsi.com/help-desk-resources?hsLang=en-us) - [ » Blog ](https://blog.ghdsi.com/?hsLang=en-us) - [ » Success Stories ](https://www.ghdsi.com/help-desk-case-studies?hsLang=en-us) - [ » FAQs ](https://www.ghdsi.com/help-desk-outsourcing-faqs?hsLang=en-us) - [ » Help Desk Learning Center ](https://www.ghdsi.com/resources-learning-center) #### Pricing Tools - [ Help Desk Cost Calculator ](https://www.ghdsi.com/help-desk-cost-calculator?hsLang=en-us) - [ IT Cost of Support Calculator ](https://www.ghdsi.com/it-support-cost-calculator?hsLang=en-us) #### [ Are We a Fit ](https://www.ghdsi.com/are-we-a-fit?hsLang=en-us) #### [ Our Approach ](https://www.ghdsi.com/our-approach?hsLang=en-us) - [ » Onboarding Process ](https://www.ghdsi.com/help-desk-onboarding-process?hsLang=en-us) - [ » Service Delivery & Quality Control ](https://www.ghdsi.com/service-delivery-quality-control?hsLang=en-us) [ Schedule a Help Desk Consultation ](https://www.ghdsi.com/contact-us-outsourced-help-desk-services?hsLang=en-us) #### CONTACT US ** Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067 ** Toll Free: **1.800.770.1075** Local: **1.860.296.7230** [ Contact Us ](https://www.ghdsi.com/contact-us-outsourced-help-desk-services?hsLang=en-us) - [** ](https://www.facebook.com/GlobalHelpDeskServices/) - [** ](https://www.linkedin.com/company/global-help-desk-services-inc-) - [** ](https://twitter.com/GHDSiHelpDesk) [ » View Privacy Policy ](https://www.ghdsi.com/privacy-policy?hsLang=en-us) - [ » About Us ](https://www.ghdsi.com/about-us?hsLang=en-us) - [ » Careers ](https://www.ghdsi.com/help-desk-support-careers?hsLang=en-us) Global Help Desk Services, Inc. - © Copyright 2021 | All rights reserved. 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