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GHDSi Business
Partners
We would like to thank the following organizations for being a
vital part of our business success. They have gone
beyond the scope of support and provided outstanding services
and tools that help maintain GHDSi's reputation for
exceptional customer care and outsourced help desk services.
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Vertical
Solutions, Inc. (VSI), is a leading developer of Customer
Relationship Management (CRM) software. VSI’s focus on the
latest WEB technologies allows for the improvement of software
quality and implementation methodology across your enterprise.
VSI’s product suites stretch across the CRM spectrum,
including call center, help desk, sales automation and field
service products.
Vertical Solutions Incorporated
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Citrix Online, a division of
Citrix Systems, Inc. offers the leading Web-based access,
support and collaboration software and services. The division
offers Citrix GoToMyPC®, the easiest-to-use solution for
remote, secure and managed desktop PC access over the Web;
Citrix GoToAssist™, the most secure, reliable and powerful
solution for Web-based technical support and customer
collaboration; and Citrix GoToMeeting, the easiest, most
secure and cost-effective solution for conducting online
meetings.
Citrix Online
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Help Desk Institute (HDI) is the
world's largest membership association for the service and
support industry. Founded in 1989, HDI's mission is to lead
and promote the customer service and technical support
industry by empowering its members through access to timely
and valuable industry information, including reports and
publications; encouraging member collaboration through events
and online forums; and establishing internationally
recognized, standards-based industry certification and
training programs. In addition to membership, certification,
and training, HDI produces the highest-rated industry event,
the HDI Annual Conference and Expo, for customer service and
technical support professionals.
Help Desk Institute
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Cisco Systems, Inc. is the
worldwide leader in networking for the Internet. Today,
networks are an essential part of business, education,
government and home communications, and Cisco Internet
Protocol-based (IP) networking solutions are the foundation of
these networks. Cisco hardware, software, and service
offerings are used to create Internet solutions that allow
individuals, companies, and countries to increase
productivity, improve customer satisfaction and strengthen
competitive advantage.
Cisco Systems
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Over the last three decades,
technology has transformed the way we work, play, and
communicate. Today, we access information and people from
around the world in an instant. Groundbreaking technologies
have opened the door to innovations in every field of human
endeavor, delivering new opportunity, convenience, and value
to our lives. Since its founding in 1975, Microsoft has
been a leader in this transformation.
Microsoft Corporation
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Testimonials |
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"As a technology service
provider for the asset disposition industry, customer
satisfaction is an extremely important business module
of our service here at AMS. After extensive research for
a help desk outsourcing provider in the global help desk
market, GHDSI has indeed lived up to AMS' strict
commitment for customer satisfaction by providing
support for our flagship product..."
- OnLine RingMan SM
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"I wanted to inform you
that your help desk outsourcing group has enabled one of
my largest client's, (well over a half of a Billion
Dollar in assets organization) to improve their Customer
Satisfaction rating to an all time high, And… at a
fraction of the cost of them trying to previously
deliver their own internal Help Desk to their 500+
employees..."
- IKON Technology
Services Division |
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Partners
