A quick read with a big impact.
Your organization has made the decision to hire a help desk support team. Now comes the ..
One of the most important goals of an IT department is to help the organization create..
When your customers need a more specific solution to the one they can figure out on their own,..
The business landscape is changing faster than ever before thanks to the power of technology..
Today's business environment demands more from an IT department than ever before. The..
Every day, new technologies are creating more and more opportunities for enterprise..
Today we operate in a world in which the workplace is becoming much less of a physical 'place'..
Are you under pressure to reduce the IT costs at your organization? Many IT departments are..
Change is inevitable and has always been a constant in organizations. As technology advances,..
Help desk support can sometimes be overwhelming and stressful. Research shows that people who..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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