GHDSI - Software Supported - Help Desk Outsourcing

Software and Systems Supported

If you don't find the software or systems you are looking for here, give us a call. Much of what we support is customized anyway.

PC and Networkhelp desk outsourcing		Desktop Operating Systemshelp desk outsourcing
PC client network connectivity Password resets General PC hardware diagnosis Printers, drivers and queues User account administration and email box creation		Microsoft Windows Vista Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows NT Microsoft Windows 98

Office Suites		Browsers
Microsoft Office 95/97/2000/XP/2003/2007 Microsoft Office for Mac Lotus Smartsuite for Windows		Internet Explorer 5.0 and above Netscape Communicator/Navigator

Email		Utilities
Microsoft Outlook 97/98/2000/XP/2003/2007 GroupWise 5.x Microsoft Outlook Express Lotus Notes		McAfee Antivirus Norton Antivirus Norton Utilities for Mac

Word Processing		Database
Microsoft Word 95/97/2000/XP/2003/2007		Microsoft Access 95/97/2000/XP/2003/2007

Spreadsheets		Graphics
Microsoft Excel 95/97/2000/XP/2003/2007 Lotus 123 for Windows		Lotus Freelance Graphics Microsoft FrontPage Microsoft Powerpoint 95/97/2000/XP/2003/2007 Microsoft Visio QuarkXpress for Mac

Desktop Publishing		Wireless
Lotus Freelance Graphics Microsoft FrontPage Microsoft Powerpoint 95/97/2000/XP/2003/2007 Microsoft Visio QuarkXpress for Mac		Wireless 802.11 Connectivity PDA’s – Palm OS Blackberry

Proprietary / Non Standard Applications
For all proprietary and non standard business applications please contact us at: 1.800.770.1075

Testimonials

"As a technology service provider for the asset disposition industry, customer satisfaction is an extremely important business module of our service here at AMS. After extensive research for a help desk outsourcing provider in the global help desk market, GHDSI has indeed lived up to AMS' strict commitment for customer satisfaction by providing support for our flagship product..."

- OnLine RingMan SM

"I wanted to inform you that your help desk outsourcing group has enabled one of my largest client's, (well over a half of a Billion Dollar in assets organization) to improve their Customer Satisfaction rating to an all time high, And… at a fraction of the cost of them trying to previously deliver their own internal Help Desk to their 500+ employees..."

- IKON Technology Services Division