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Quick Contact

 

 Tel:  860.296.7230

 Toll Free:  800.770.1075

 Fax:  860.296.7217

 

Private Classes

We will provide any of these classes on-site at your facility. All you need to provide is a classroom style setting. Minimum class size: 5 people.

Typically, we setup banquet style tables with 4-6 people per table in a semi-circle setting facing the front of the class. Conference style or a "U" shaped table setup in the room can be used. The intent is to have students interact with each other and the instructor. Straight classroom style is not recommended.

We will bring an LCD projector, unless you have one in place already. We will need a whiteboard and/or flipchart for the instructor. Internet access for the instructor is preferred. No student computers are necessary for these courses. Student books are included in the price of the class. Travel and expenses for the instructor are billed separately.

 


 

 

Help Desk Training

 

 

PMSCP Certification

 

Project Management for the Support Center Professional Certification

 

Public Classes By Month

Cincinnati  Oct 25-27
Chicago  Nov 8-10
Houston Dec 6-8

Please call 800-770-1075,
Option 1 for more info

Testimonials

 

"As a technology service provider for the asset disposition industry, customer satisfaction is an extremely important business module of our service here at AMS. After extensive research for a help desk outsourcing provider in the global help desk market, GHDSI has indeed lived up to AMS' strict commitment for customer satisfaction by providing support for our flagship product..."

 

- OnLine RingMan SM

 


 

"I wanted to inform you that your help desk outsourcing group has enabled one of my largest client's, (well over a half of a Billion Dollar in assets organization) to improve their Customer Satisfaction rating to an all time high, And… at a fraction of the cost of them trying to previously deliver their own internal Help Desk to their 500+ employees..."

 

- IKON Technology Services Division

 

 

 

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