Global Help Desk Services provides help desk outsourcing services to enterprise-sized companies. That is 100% of our focus.
Help Desk Outsourcing. That’s what we do. Your outsourced help desk will give you the freedom to focus on your core competencies while giving your employees or customers a pleasant, satisfying help desk experience.
We'll show you how you can save money each year through help desk outsourcing while providing world class help desk support to your employees or customers.
If you are an IT leader looking for guaranteed service levels for your help desk service, technical support, or customer service needs, our help desk outsourcing service can give you that and more.
Our people, processes and technology give you the information to identify trends and anticipate training needs, increase responsiveness to your internal (or external) customers, and ultimately help you secure the reputation of providing quality service to those you service every day.
When you partner with Global Help Desk Services, you gain a partner recognized by the Help Desk Institute as a leader in the help desk outsource industry.
Our state of the art technology and predictable, repeatable workflow processes will lead to distinct improvement in customer satisfaction levels.
Give us a call today and let us help you identify your needs to build a help desk outsource solution that will delight your employees or customers and allow you to gain a competitive advantage in the marketplace.